Sales Policy

Effective Date: February 10, 2025

At EARRINGS, we are committed to providing high-quality jewelry and ensuring a smooth shopping experience. This Sales Policy outlines the terms and conditions regarding purchases, pricing, promotions, and order processing. By placing an order on our website, you agree to the terms stated below.

1. Pricing and Payment

  • All prices listed on our website are in USD and are subject to change without prior notice.
  • We strive to maintain accurate pricing, but in the event of an error, we reserve the right to cancel or modify orders before shipping.
  • Payment methods accepted:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay & Google Pay
    • Gift Cards (if applicable)
  • Full payment must be made at checkout before an order is processed and shipped.

2. Order Processing & Fulfillment

  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • In case of high order volumes or stock shortages, processing times may be extended. We will notify you if delays occur.
  • Once your order has been placed, you will receive a confirmation email with order details.

3. Promotions & Discounts

  • Promo codes and discounts must be applied at checkout and cannot be combined unless otherwise stated.
  • Sales and promotional offers are available for a limited time only and cannot be applied to past purchases.
  • Certain exclusions may apply to sale items, including limited-edition or customized jewelry.

4. Order Cancellations & Modifications

  • You may request to cancel or modify your order within 12 hours of purchase by contacting our customer service team.
  • Once an order is processed, it cannot be canceled or changed. However, you may follow our Refund & Returns Policy if necessary.

5. Out-of-Stock & Backorders

  • If an item in your order becomes unavailable, we will notify you via email and provide options:
    • A full refund for the out-of-stock item
    • Choosing an alternative product of equal value
    • Waiting for the item to be restocked if applicable

6. Fraud Prevention & Order Verification

  • To protect our customers, we use fraud detection tools. If an order is flagged for review, we may:
    • Contact you for verification
    • Request additional payment verification details
    • Cancel the order if fraud is suspected
  • If your payment is declined, please check with your bank or try an alternative payment method.

7. International Orders

  • We currently ship within the U.S. and select international destinations.
  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.
  • Shipping times may vary based on location and customs clearance.

8. Contact Us for Sales Inquiries

📧 Email: sales@earrings.com
📍 Address: 1712 Merrill St, Natchez, MS 39120
📞 Phone: (601) 445-9750

Thank you for shopping with EARRINGS. We appreciate your trust and look forward to providing you with exceptional jewelry and service!