Shipping Policy

Effective Date: February 10, 2025

At EARRINGS, we prioritize fast, reliable, and secure shipping for our customers. This policy outlines our shipping process, estimated delivery times, costs, and other important details.

1. Shipping Destinations

  • We currently ship both domestically and internationally.
  • Within the United States, we deliver to all 50 states, including Alaska and Hawaii.
  • For international orders, shipping is available to select countries, which can be confirmed at checkout.

2. Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
  • For custom or personalized orders, additional processing time may be required.
  • Once an order is shipped, a confirmation email with tracking details will be sent.

3. Shipping Methods & Estimated Delivery Times

  • Standard Shipping (U.S.): 5-7 business days
  • Expedited Shipping (U.S.): 2-4 business days
  • Express Shipping (U.S.): 1-2 business days
  • International Shipping: 7-21 business days (varies by location)
    🚨 Delivery times may be affected by customs, weather, or carrier delays.

4. Shipping Costs

  • Standard shipping is FREE on domestic orders over $50.
  • Orders below this amount, as well as expedited and express shipping, will incur additional fees calculated at checkout.
  • International shipping fees vary based on destination and are displayed at checkout.

5. Customs, Duties & Taxes for International Orders

  • Customers are responsible for any customs duties, VAT, or import taxes imposed by their country.
  • EARRINGS is not responsible for any additional fees incurred upon arrival at customs.

6. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your package through the carrier’s website or your EARRINGS account.
  • If you do not receive tracking details, please check your spam folder or contact customer support.

7. Lost, Stolen, or Damaged Packages

  • If your package is lost in transit, report it within 7 days of the estimated delivery date.
  • EARRINGS is not responsible for stolen packages marked as “delivered,” but we will help file a claim with the carrier.
  • If a package arrives damaged, report the issue with supporting photos within 48 hours of delivery.

8. Shipping Address Accuracy

  • Customers must ensure the correct shipping address when placing an order.
  • EARRINGS is not responsible for deliveries to incorrect addresses provided by the customer.
  • If you need to update your address, contact us immediately after placing your order.

9. Shipping Delays & Exceptions

  • Shipping may be delayed due to:
    • Weather conditions
    • High order volumes during peak seasons
    • Carrier disruptions
    • Customs processing for international orders
  • If delays occur, we encourage customers to reach out to our support team for assistance.

10. Contact Us

For any questions regarding shipping, please contact us:

📧 Email: support@earrings.com
📍 Address: 1712 Merrill St, Natchez, MS 39120
📞 Phone: (601) 445-9750

We appreciate your trust in EARRINGS and are committed to ensuring a seamless shopping experience. Happy shopping! 😊